Contact Best Poker Sites — Questions, Corrections, Feedback

Got a question about one of our poker site reviews, spotted something that needs updating, or want to talk to us about a partnership? Here's how to reach the team behind nellandmary.com and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].

A quick line on what your message is about helps us route it to the right person and get back to you faster — whether that's a factual query, a correction, or something else entirely.

What We Can Help With

Questions about our rankings — If you're weighing up how we compare sites like Coinpoker, Bovada, or Americas Card Room on traffic, rake, or bonus terms, and want more detail than the page gives, ask us directly.
Corrections and updates — Poker sites change their bonus terms, licensing, or payment methods regularly. If you notice something on the site that looks out of date, we want to know so we can check it and fix it.
Content suggestions — If there's a poker site, payment method, or format (fast-fold, PLO, Spin & Go) you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we write next.
Partnership and media enquiries — If you represent an operator or another site and want to discuss working with us, introduce yourself and explain what you have in mind.
Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we'll point you toward proper support, or you can go directly to the resources below.

What Happens After You Send a Message

Every email is read by a real person on our team — we don't rely on autoresponders as a substitute for an actual answer. Our usual response window is two working days, though it can run a little longer at busy times. If your enquiry needs input from someone specific, we'll let you know it's being passed along rather than leave you waiting.

A Note on How We Cover Poker Sites

Best Poker Sites earns a commission when readers sign up through some of the links on this site. That relationship never decides our rankings — sites are assessed on factors like traffic and liquidity, game variety, rake and rakeback, deposit and withdrawal methods, mobile experience, and licensing, not on who pays the most. If you think an assessment has missed something, that's exactly the kind of feedback we want.

For a broader look at how offers are ranked and what to check before signing up anywhere, our guide to non-GamStop casino options covers similar ground for readers weighing up alternatives outside a specific market.

Before You Get in Touch — A Few Things to Know

Online poker is regulated on a state-by-state basis in the US, and availability depends on where you live. We're not able to advise on individual account issues, deposits, or withdrawals with a specific operator — those queries go directly to that site's own customer support team, who can access your account. We're happy to help with general questions about how a site works, how a bonus is structured, or how our review process arrived at a particular score.

You must be 21 or older to play real money poker in most regulated states (18 or older in a few), and this site is not intended for anyone under the applicable legal age. Poker involves real financial risk, and no site or strategy guarantees winnings. If gambling stops being fun, or starts affecting your finances, relationships, or wellbeing, help is available. In the US, you can call or text 1-800-GAMBLER at any time for confidential support, and most state regulators also offer self-exclusion programs that we encourage readers to use if needed.

Get in Touch

Whether it's a quick question or a detailed correction, we'd rather hear from you than have inaccurate or unclear information sit on the site. Drop us a line at [email protected] and a member of the team will follow up.